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delivery

On UK Orders

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*FREE DELIVERY OFFER* We are currently offering free delivery to the United Kingdom, including Northern Ireland and the Channel Islands for all orders over £50. Please note, delivery on all Omega watches is currently 2-4 weeks.
Orders will incur the following carriage charges:

UK (inc. N.Ireland & Channel Islands) - FREE on orders over £50

Europe - £15.99 (Updated 14/06/13)

Rest of World - £19.99 (Updated 14/06/13)

During the checkout procedure you will be asked to select a Delivery Zone, the above options will be available and the applicable amount will be added to your order. Any order where the incorrect Delivery Zone has been selected will not be dispatched until the difference has been paid.

All items are insured and signed for with insurance to the value of the goods sent.

Delivery Details
 
All items are insured and signed for with insurance to the value of the goods sent.
 
UK Delivery:
Expected Delivery 1-3 Working Days from time of payment.

Ireland & Europe:

Expected delivery 2-7 working days from time of payment

Rest of the World:

Expected delivery 3-8 working days from time of payment

Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, The Internet Watch Store will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery.

The Internet Watch Store distributes all products by the following delivery methods:
 
First class & First Class recorded
Royal Mail Special Delivery
UK Mail overnight courier, including next day timed delivery (Extra £9.99 charge) and Saturday delivery (Extra £19.99 charge)
Royal Mail Airmail and International Signed For

DPD & UPS - For express and large international transfers between 2 and 7 days.

Collection of Goods
 
In some cases you may need the goods same day, our postal code is RH18 5FS, you are welcome to visit us to collect, but please call first to arrange an appointment on 0800 043 5532. Someone is onsite

Delivery Terms & Conditions

Should The Internet Watch Store have a rare case of zero stock, we will get part of your order out (if applicable) and email to confirm what has been sent and what is to follow with your order.
 
You will get an email on purchase to confirm your items, your delivery address and the total price. This will be instantaneous. With orders processed on Saturdays and Sundays, The Internet Watch Store prides itself in offering a service that can truly compete with the retail stores not just on price, but also on speed of delivery.
 
Should we not have stock of your order within 24 hours of your purchase you will receive either an email from us or a call from one of our customer service staff informing you of any unlikely delay to your order. We will then happily discuss your order and give you an ETA. Obviously if The Internet Watch Store cannot deliver the products you have requested and paid for, the buyer will be entitled to a full refund.

Damaged Goods

The Internet Watch Store aims to provide the highest level of service to its customers, but occasionally goods may be damaged and this is likely to be damaged in transit.
 
In this scenario the customer must do the following:
 
Contact The Internet Watch Store within 7 days of receiving the goods for either a replacement unit or a full refund by replying to your email that confirms receipt of your payment which will come from sales@theinternetwatchstore.com.

Returned Goods
The Internet Watch Store is flexible, if you purchase an item and decide you don’t want it or you don’t like the colour, you can send the item back for a refund or exchange.
 
Please note it is the buyers responsibility to ensure The Internet Watch Store receives the item boxed and in the condition it was received in. (Otherwise see damaged goods above).
 
Our Address is:
 
The Internet Watch Store
Unit 12, Riverview Business Park, Station Road, Forest Row, East Sussex, RH18 5FS (The new wooden units opposite mid-sussex timber).